FAQ
FREQUENTLY ASKED QUESTIONS
Does microneedling hurt? Most users describe a mild tingling or scratching sensation — not painful. Start at the lowest needle depth (0.25mm) for your first session and work your way up as your skin adjusts. The RD Nano tip is completely pain-free for beginners.
How often should I use it? Once every 2–4 weeks. Your skin needs time to complete its natural collagen rebuilding cycle between sessions. More frequent use will not speed up results — it will irritate your skin.
How long until I see results? Most customers notice improved skin texture and radiance after their first 2–3 sessions. Deeper concerns like acne scars and fine lines typically show significant improvement after 4–6 sessions of consistent use.
Is it safe for all skin types? Yes. The Nuavé Beauty Microneedling Pen is safe for all skin types including sensitive skin. Start with the RD Nano tip or 12 Pin at the lowest depth setting if you have sensitive skin.
Which cartridge should I start with? Beginners should start with the RD Nano tip or 12 Pin cartridge at 0.25mm depth. Once your skin is comfortable with the treatment you can progress to the 36 Pin for acne scars or 42 Pin for full anti-aging treatment.
Can I use it around my eyes? Yes — use the 12 Pin cartridge only around the delicate eye area at the lowest depth setting. Never use the 36 or 42 Pin near the eyes.
What should I apply after treatment? Apply a hyaluronic acid serum or vitamin C serum immediately after treatment. The micro-channels created by the pen increase absorption by up to 80% making your serums dramatically more effective. Avoid retinol, AHAs or BHAs for 24 hours post treatment.
Can I wear makeup after? Avoid makeup for at least 24 hours after treatment. Your skin needs time to recover and makeup can introduce bacteria into the open micro-channels.
How do I clean and sterilise the cartridges? Soak the cartridge in 70% isopropyl alcohol for 5–10 minutes before and after each use. Allow to air dry completely before attaching to the pen. Never share cartridges between users.
How many uses per cartridge? Each cartridge is designed for single use only to maintain needle sharpness and prevent bacteria build-up. Using a dull needle reduces results and increases skin irritation risk.
Is this the same as a professional microneedling treatment? Professional treatments typically use deeper needle penetration (2.0mm–3.0mm) performed by a trained clinician. The Nuavé Beauty Pen reaches up to 2.5mm and delivers comparable results for most skin concerns at a fraction of the cost.
Do you offer a money back guarantee? Yes. We offer a full 30-day money back guarantee. If you don't see visible improvement in your skin within 30 days of consistent use contact us for a full refund — no questions asked.